Terms of service

OVERVIEW

This website is operated by Letters of the Zodiac. Throughout the site, the terms “we”, “us” and “our” refer to Letters of the Zodiac.

Letters of the Zodiac (ABN 68 124 742 959) is operated by a sole trader and offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any Services.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence.

You may not use our products or Services for any unlawful or unauthorised purpose, nor violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses, malware, or code of a destructive nature.

A breach of any of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

Headings are included for convenience only and do not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

This site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We are not liable for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products and services are available exclusively online and may have limited quantities.

As Letters of the Zodiac primarily provides physical snail mail products, delivery times may vary depending on local postal services.

Returns, exchanges, and refunds are governed by our Refund Policy.

We do not guarantee that product descriptions, colours, or imagery will display accurately on all devices. 

All product images are indicative only and are provided for illustrative purposes. The items you receive may differ from images shown on the Site.

As Letters of the Zodiac provides monthly, curated snail mail offerings, contents, designs and inclusions vary from month to month. Variations form part of the nature of the Service and do not constitute a fault.

We reserve the right to limit sales by person, region or jurisdiction and to discontinue products at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete and accurate purchase and account information and to update details promptly so we can complete transactions and contact you if required.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements.

Use of third-party tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Service may include links to third-party websites. We are not responsible for the content, accuracy or policies of third-party sites.

Complaints or concerns regarding third-party products should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, ideas, suggestions or other materials (whether online, by email or by post), you agree that we may use them without restriction or compensation.

We may remove content we determine to be unlawful, offensive or in violation of these Terms.

You are solely responsible for the accuracy and legality of any content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions and to cancel orders if information is inaccurate, at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate laws, infringe intellectual property rights, harass others, submit false information, upload malicious code or interfere with the security of the Service.

Violation of prohibited uses may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available”.

We do not guarantee uninterrupted, secure or error-free use.

To the fullest extent permitted by law, Letters of the Zodiac shall not be liable for any indirect, incidental or consequential damages arising from your use of the Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Letters of the Zodiac from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by you or us.

We may terminate access to the Service at any time if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and us and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace these Terms at any time by posting changes to our website. Continued use of the Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to:

Letters of the Zodiac
Email: hello@lettersofthezodiac.com
ABN: 68 124 742 959